Clients often fear lawyers. Why? Legal matters affecting our lives cause stress. When stressed clients hire lawyers, they rely on them to resolve their issues. Attorneys often agree that clients nod and say they understand the process and relationship, when the reality may be that a client does not want to seem uneducated and overwhelmed by the process. Consumers hiring lawyers seem more likely to have a good experience and refer other business when the process is transparent and comforting. Recently I met an innovative attorney, Ms. Nicole Sartori[i], from The Fox Valley Law Center, Ltd.[ii], located in the Westfield Fox Valley Mall in Aurora.
Click to read the article in ChicagoNow’s Friends in Family Law published December 19, 2012.